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Express Animation
Terms and Conditions


TERMS & CONDITIONS OF SERVICE


(1) This Agreement is to best between FairCo Pte Ltd (10 Ubi Crescent #06-89, Ubi TechPark Singapore 408564, Company registration No: 201404648H) from here on also known as supplier.
And
The customer who provided its request through the order button besides the express animation’s desired to order. The customer is finalizing the order upon receiving the invoice and paying for such.

(2) FairCo Pte. Ltd. as the supplier hereby agrees:
a. The Supplier agreed to provide the express animation within 24-48h from the received payment
b. Supplier reserve the rights to use templates and other pre-arranged materials to fulfill the job, also states that in such case the templates provided are to be used legally by the supplier. Sound effects and other materials are also provided by the supplier with clean copyright background
c. The supplier has no liability whatsoever on the content provided by the customer or client. Such provided content by the client is not to be considered as its ownership is transferred to the supplier. Therefore, the intellectual property rights to such materials remain unchanged
d. The Supplier agrees to provide such ordered video animation for the customer for the fee offered besides it on its website. The supplier ensures the customer that the video will have no other or hidden costs involved. However, the supplier clearly stating that the prices herein are set for the particular animation only that is appearing next to. In the even the customer wish to change the layout or other materials that are not within the scope of the offer, the customer shall be obliged to pay the difference according to the applicable prices relevant to the additional minutes and / or voice over charges as the supplier shall indicate it in a counter offer.
e. The Supplier reserves the rights to change deadlines at any time. In such case the Supplier shall provide written notice to the customer.
f. The Supplier performs all of its obligations to the customer under this order on a non-exclusive basis during and after the term of this order.
g. With the delivery of the required Order, the customer accepts the same (as per the delivery notice shows), the Supplier is deemed to have completed the order of the video animation set in this order form (ie: the delivery of the agreed video animation shall be done through an email notification to the customer, in which a link shall be provided that will allow the customer to download the final animation).
h. The supplier reserves the rights to give a separate offer with a price in case the video requested was asked to be totally different or relevantly longer, therefore it will fall under a different price category, such case happens when the final video animation is more than 10% longer than the previously ordered one.


(3) The customer detailed on the attached order form, hereby agrees:
a. To pay the full amount of 100% of the requested animation upon receiving the proper feedback in an email from the supplier stating that all the materials were sent in that requires the supplier to successfully personalize the animation in need. Such payment shall be done through paypal. The customer accepting the Paypal terms and Paypal as a Payment gateway for this transaction.
b. To provide sufficient information to the Supplier to be able to make the video, such information includes but not limited to
i. Proper punch lines / statements / words and texts(s)
ii. Choice of music if applicable
iii. Picture (s) as many as the clip requires
iv. Company logo if appliacable
c. The customer takes responsibility on all the information, text, script artwork, logo and everything else that it provides to the supplier to work with throughout the order. In the event the created animation due to the content provided by the customer is to be found using 3rd party unauthorized materials, the customer will take full responsibility.
d. The customer is responsible for the proper use of the video. Customer acknowledges that the use is not subject of this order and the supplier is not to be held responsible for the misuse of the video at any time.
e. The customer agrees that in the case of a no payment; No service is obliged from the Supplier.
f. The customer acknowledged that the production can take up to 48h therefore orders that are finalized (paid) will be delivered in a maximum of 48h time. Such case the delivery is later then the desired deadline (or become irrelevant hence to passed date of celebration) the supplier is not to be blamed or not to be responsible for any issues damages arise from such careless from the customer.
g. The customer is to give answer to all the questions that is raised by the supplier in regards the video within 2h to be able to keep the 48h deadline of delivery, in failing which the supplier is not obligated to deliver on time and not to be responsible for damages may cause to customer with the late delivery.
h. Intellectual Property rights and Copyrights of the final video as a product is to be considered to belong to the supplier, however with free usage and appearance worldwide granted to the customer for the finalized video. Any modification to the originally provided video animation is to be subject to a separate agreement between the parties.
i. The customer accepts the fact that the supplier can at any time in any manner use it’s provided video as a reference to its other future customers without any limitation, unless otherwise stated and agreed by the parties in writing.

(4) The parties, hereby agree:
a. That Parties agree and clarify that The Supplier’s Obligations under this Order Form are only with respect to the Express Video Animation(s) and the delivery of it to the customer. The Parties agree that any dispute in respect to the content provided by the customer with or from or through any third parties with or without their consent for the making of such video shall be not be the responsibility of the supplier. Any such dispute against such issues for the video animation shall be dealt directly by the customer and the one making the dispute. The customer shall respond within 2h to any question arise in respect to the provided materials, order sequence or other materials questioned by the supplier.
b. The parties agree that this agreements obligation towards the supplier are over upon the customer downloading the final video. Nevertheless the obligations of the customer shall be continued throughout the use of this material without any limitation in time.
c. Supplier is a business company registered in Singapore, who performs its activity first of all under the effect of the legal rules in force in Singapore. The Contract Terms and Conditions shall be governed by Singapore law. Customers who engage the Supplier for the services are responsible for compliance with all local laws, rules and regulations. This order form with the Terms and Conditions is made in 8 pages, and shall be initialized on each page in the designated area.
d. This Agreement and all disputes arising out of or in connection with this Agreement shall be governed by the laws of Singapore without regard to conflicts of law provisions. You hereby consent and submit to the non-exclusive jurisdiction of the courts of Singapore.



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